User experience design and delivery

Insight gained from research is used to create artefacts (eg personas, user journeys) that inform the design of services, applications, tools, and assets.

Using an iterative process, alternating design activities with evaluation, we deliver services, applications, tools, or assets that serve business needs and delights customers.

Case study

Cardiovascular patient portal

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Case study

Diabetes information call centre

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Case study

Medical information cascade

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Case study

Mobile wellness application

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