We drove adoption of an adherence application within EU brand teams and ensured the app was integrated into wider patient communications, providing value and better outcomes.
We ensured the workshop design could flex for all territories and brands.
We developed and mapped out adherence theory and its key stages, ensuring behaviour change theory and thinking was embedded in materials.
Patient pathways were mapped out for each brand, setting out opportunities to integrate the application.
We developed all aspects of a collaborative workshop and training materials leveraging service design techniques; including patient and HCP videos.
We developed and delivered a ‘workshop in a box’ to inspire service ambassadors and drive workshop roll out.