Terms and conditions

Legal Matters

The information on our website is for the purposes of general information only, and whilst every effort has been undertaken to ensure that the information is up to date and accurate in all respects, Blue Latitude Network Limited makes no warranty (whether express or implied) about the contents of this website, which is provided on an ‘as is’ basis, and will not be liable for any errors or omissions in the information herein. Notwithstanding the generality of this, Blue Latitude Network Limited expressly disclaims all warranties (including, without limitation, warranties as to fitness for a particular purpose or warranties regarding merchantability) and will not be liable, whether directly or indirectly, for any loss or damage (including consequential loss, damage for loss of business profits, or other financial loss) arising from the use by you of this website and any reliance on the information contained herein.

Where links on this website connect with other websites maintained by third parties in respect of which Blue Latitude Network Limited has no control, Blue Latitude Network Limited makes no representations as to the accuracy, or any aspect, of the information provided therein.

Privacy Policy

Blue Latitude Network is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). This privacy policy only covers the Blue Latitude Network website at www.bluelatitude.com. Other links within this website to other websites are not covered by this policy.

Information collected

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our website and services.

We collect information about visitors to the site in one of two ways:

1. Automatically, through the use of website visitor statistic gathering tools. All information which is obtained in this way, which includes demographic data and browsing patterns, is used solely in aggregate form, and it is not possible for us to identify details about individual visitors to the site.

Information collected in this manner is used to:

  • Build up marketing profiles;
  • Aid strategic development;
  • Audit usage of the site.

2. Individually, through the use of forms, whether online or off-line. This information is that which visitors to the site (or users of our services) provide to use (for example, for registration purposes) and which is essential for us to provide the services to our clients. Whilst we may use this information about you for the purposes of informing you of amendments, additions or improvements to the services which we provide, you may at any time indicate to us that you do not wish us to inform you of such through the methods indicated in the ‘Contact Us’ section below.

Cookies

We use a number of different cookies on our site to help us improve the performance of our site. Cookies are small text files that help us anonymously identify your browser from page to page and from visit to visit. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The following tables describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume by continued use of the site that you are happy for us to put a cookie on your computer. If you are not happy, then you should either not use this site, or you should delete Blue Latitude cookies after having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Persistent Cookies for Site Analytics and Performance

Google AdSense – this cookie is used by Google to report to us how  Bluelatitude.com  advertising is performing if you click on a Google ad. User data is all anonymous.

You can find out more generally about Google and its policies and principles as regards advertising at http://www.google.com/policies/privacy/ads

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Eloqua - we use this to understand how the site is being used in order to improve user experience and to deliver more relevant content to our users. 

You can find out more about Eloqua's position on privacy as regards its analytics service at: https://www.oracle.com/legal/privacy/privacy-policy.html 

Third Party Content – we occasionally provide content through third parties who may implement cookies of their own. This includes external webservices such as embedded YouTube and Vimeo.

We recommend you set your browser to not accept third party cookies if you do not wish to have these services place cookies on you machine. We have little control over what they do with the data they collect.

 

Web beacons 

Our web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

External web services

We use a number of external web services on the Blue Latitude Health site, mostly to display content within our web pages. For example, to display images we often use Flickr; to display slideshows we sometimes use SlideShare; to show videos we use Vimeo and YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking 

Some emails we send we put in tracking so that we can tell how much traffic those emails send to our site but we do not know who has clicked so the data is anonymous e.g. our newsletter. Some emails we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information (e.g. to re-email people who didn’t click the first time). If you want to be sure that none of your email activity is tracked, then you should opt out of Blue Latitude Health’s emails.

Surveys & Contests 

From time to time our site may request information from users via surveys.  Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested will include contact information and supplementary information on your professional interests, opinions and preferences (e.g. choice of software, working practices, opinions on industry issues, feedback on the Blue Latitude Health web site).

Email Communications

If at any stage you wish no longer to receive any emails that you receive from the site you can stop them coming by unsubscribing to our service here.

Third Parties

We do not, and will never, pass your information to any third parties without seeking your express consent to our doing so. In the event that we are unable to obtain your consent (for example, if you do not answer our emails requesting your consent) then we shall never treat silence as being indicative of consent.

Updating and Removal of Data

We strive to ensure that all of the personal information we hold about our clients is true, accurate and up to date.

You may, at any time, request a complete copy of the information which we hold about you. We are entitled to, but may elect not to, charge a small fee (at a rate set by legislation from time to time) for the time spent in our providing such information to you.

Where you indicate that any information we hold about you is incorrect, we will update it with any correct information as soon as is reasonably practicable after you inform us of the error.

You may request that we either stop processing any personal data held about you for certain purposes, but we shall inform you where doing so would prohibit, or otherwise restrict, our ability to perform our obligations under any contract which we have with you.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will make any changes to this Privacy Policy and post them to our site. It is up to you whether you then continue to use the site following such changes. However, it is assumed that you accept such changes if you continue to use the site and any future services. If you do not accept such changes then you should stop using Blue Latitude’s site and services and contact us, should you wish to have any of your details removed.

Contact Us

If you have any questions, or would like a copy of any information which we hold about you at any particular time, then you can email us at hello@bluelatitude.com.

Primary Mailing Address
5th Floor, Crusader House
145-157 St John Street
London, EC1V 4QJ
United Kingdom

Telephone: +44 20 3328 1840