Our Ideas - Prototyping

These are the posts from the Our Ideas section that have been tagged with Prototyping.

To see all tags used in our posts, click here.

Delivering-better-edetail-ucd-methodology-Blue-Latitude-Health-blueprints

Delivering a better eDetail: Strategy-led user-centred methodology in practice

Stuart Goodman, Anna Tamasi | 6th May 2016

It's not easy to design solutions that meet the needs of a wide range of business and customer stakeholders in healthcare and pharma. Adopting a user-centred methodology, however, can help us to define the problem, design the solution, and deliver engaging assets. Stuart Goodman and Anna Tamasi use an eDetail example to show us how.

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Beyond-the-customer-journey-sketchnote-anna-tamasi-blue-latitude-health

Beyond the patient journey: Designing for behaviour change

Anna Tamasi | 26th February 2016

In healthcare, customer journey maps can be very complex due to the fact that healthcare systems are often convoluted and extensive. This creates a web of interconnected touchpoints and interdependent stakeholders that is too cluttered and difficult to use. 

In 2016, it’s time to update our model for the customer journey. Customer Experience Consultant Anna Tamasi talks us through the future of journey mapping.

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Blue Latitude Health - stock summary - tertiary desert

Review of UX Camp London 2014

Blue Latitude Health | 2nd April 2014

Blue Latitude Health attended UX Camp London 2014 in East London; this is a discussion of the key points and ideas that came out of that event.

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