At Blue Latitude Health, Organisational Change is about ensuring your organisation has the capability to support its brands in their customer engagement activities by developing customer-focused processes and embedding those approaches across the organisation.
Here, you’ll find our commentary, articles, and resources around developing and embedding those processes in healthcare or pharmaceutical organisations.
|14th February 2020
Through services like the public, 'My Health Record' and the establishment of the ADHA (Australian Digital Health Agency), Australia have become leaders in digital strategies that are transforming healthcare systems. We sat down with Rachel de Sain, internationally renowned digital strategist, who shares where, and how Australia pioneered digital health products and services.
|10th December 2018
Our in-depth report is based on original data and expert interviews, which coupled with our own experience, ensures we give you the best recommendations for achieving launch success in challenging markets.
|11th October 2018
Natasha Cowan speaks to Daphne Chung, Head of Organisational Transformation, to learn how she ensures smooth organisational change that takes all stakeholders into account.
|12th April 2017
Cultural context is everything when you’re working with teams from a different background to your own. Senior Associate UX Researcher Dorottya Okros talks through the common communication and negotiation pitfalls of working with Eastern Europe and the CIS for British presenters.
|6th October 2016
Managing Director Martin Brass discusses what a reverse auction is, and whether it truly is a good way for healthcare companies to drive efficiencies when procuring marketing services.
|22nd April 2016
Senior Associate Consultant Frances Hendry takes a deeper look at the benefit of workshops and how clients can use them as a tool to develop cross-functional alignment, reach ideas, and define projects more quickly.
|13th April 2016
To get a deeper understanding of how Blue Latitude Health approaches client relationships in the ever-changing marketing landscape, we interviewed Ben Routley, Client Lead across our Agency of Record brands. Here, he talks about what the secret to building long-lasting relationships is.